Terms of Service

 

1. Overview

Welcome to Zaerine. By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions.

 

2. Use of Our Website

You agree to use our website for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

 

3. Product Information

We strive to ensure that all product descriptions and pricing are accurate. However, errors may occur. We reserve the right to correct any inaccuracies and to change or update information without prior notice.

 

4. Orders and Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or issues identified by our credit and fraud avoidance department.

 

5. Shipping and Delivery

Shipping times may vary based on product availability and your location. We are not responsible for delays caused by shipping carriers or unforeseen circumstances. Customers are responsible for ensuring compliance with local customs regulations. Zaerine will not be held liable for customs delays or additional taxes and duties that may apply.

 

6. Returns and Exchanges

We accept returns and exchanges within 14 days of purchase, provided the item is in its original condition and packaging. Custom or personalized items are non-returnable. If your piece came with a certificate of authenticity, it must be included with the return to qualify for a refund. 

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Zaerine and is protected by international copyright laws.

 

8. Limitation of Liability

Zaerine shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

 

9. Accessibility Statement

Zaerine is committed to ensuring our website is accessible to all users. If you encounter any accessibility issues, please contact us at help@zaerine.com.

 

10. Governing Law

These terms are governed by the laws of the state of California, without regard to its conflict of law principles.

 

11. Contact Information

For any questions regarding these terms, please contact us at help@zaerine.com.